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Copyright © 2024 UK-Drive.com. All Rights Reserved.
Defined Media Ltd, 11612530
128 City Road, London, United Kingdom, EC1V 2NX
Welcome to UK-Drive.com. By accessing and using our website and services, you agree to comply with and be bound by the following terms and conditions.
If you do not accept these terms, please do not access or use our services.
You affirm that you are either over 16 years of age, an emancipated minor, or possess legal parental or guardian consent, and are fully able and competent to enter into these terms, conditions, obligations, affirmations, representations, and warranties. Additionally, you affirm that you are at least 16 years old, as UK-Drive.com is not intended for children under 16. If you are under 16 years of age, you are not permitted to use UK-Drive.com.
Your obligations towards UK-Drive.com include: 4.1. Providing accurate information requested by us to provide you with the service. 4.2. Not using the service for any improper, unlawful, or fraudulent activities. 4.3. Not using the service to commit a criminal act, cause nuisance, annoyance, or inconvenience, or harass others. 4.4. Not using the service for commercial or business purposes. 4.5. Not reselling, promoting for resale, or engaging in similar activities. 4.6. Cooperating with any reasonable security or other checks or requests for information. 4.7. If you are not the main applicant for the driving licence, obtaining the main applicant’s consent, ensuring they are at least 16 years old, and that they are eligible to make such an application to the DVLA. 4.8. Promptly informing us if you receive any notice alleging that your use of the service contravenes applicable law or infringes third-party rights. 4.9. Promptly informing us if any information you have provided changes or becomes inaccurate. 4.10. Complying with all reasonable instructions issued by us. 4.11. Complying with all applicable laws and legislations. 4.12. If you are using the service to make an application for a driving licence on behalf of a third-party applicant, warranting that you have their authority and consent, they are at least 16 years old, and eligible to make a driving licence application, and ensuring their compliance with these terms. You will be fully liable for any breach of these terms by the third-party applicant. 4.13. Authorising us to verify and submit the driving licence application or related documentation on behalf of the main applicant if certain facilities on our platform are used, with the understanding that we act as an intermediary with the relevant authorities. You confirm that the information provided is accurate and grant us permission to undertake the necessary actions to facilitate this application process.
By adhering to these obligations, you ensure compliance with our Usage Policy and contribute to a secure and lawful use of UK-Drive.com services.
Our website offers a subscription-based service providing access to various premium features and benefits. By subscribing, you agree to the terms outlined in this document.
6.1. Subscription Plans: We offer various subscription plans with different levels of access to premium services. Details of these plans can be found on our subscription page.
6.2. Billing: Subscriptions are billed on a monthly recurring basis from the day you start your subscription. By providing your payment details, you authorise us to automatically charge your selected payment method for the applicable subscription fees each month, until you decide to cancel.
6.3. Unsuccessful Recurring Payment: In the event of an unsuccessful recurring payment, an administrative fee of up to £20.00 may be applied in order to keep your subscription active until the full subscription fee can be processed successfully.
Our website also offers one-time payment services for users who prefer not to subscribe.
These services include specific tasks and features detailed at the time of purchase:
7.1. Refund Policy for One-Time Payments: If the application is completed and a reference number is provided, no refund will be issued. If we are unable to complete the application, a full refund will be issued, and in some cases, a D1 form will be sent out.
7.2. Terms and Conditions for One-Time Payments: By making a one-time payment, you agree to the terms and conditions outlined here and acknowledge that the payment is non-refundable once the service is rendered.
8.1. Fair Use: Our services are intended for personal and non-commercial use. Excessive usage beyond what is deemed reasonable and fair may result in additional charges or suspension of your membership.
8.2. Premium Services: Access to certain premium services is subject to fair use. If you utilise a premium service and it has been completed, no refund will be issued for that service.
9.1. Refund Policy: Refunds are not issued for completed premium services, as the service is considered rendered once delivered. However, if a service cannot be completed as promised, a full refund will be issued. For one-time payment services, refunds are issued if the application process cannot be completed, and, if applicable, a D1 form may be sent instead. Please note that by using a premium service, you acknowledge and agree that the service has been rendered, and no refund is applicable once the service is complete. Refund requests for any non-completed services may be made by contacting customer support within 14 days of purchase, in line with the Consumer Rights Act 2015. 9.2. Cancellation Policy: You may cancel your membership at any time. Cancellation will stop future billing, but you will retain access to your subscription benefits until the end of the current billing cycle. Please note that no prorated refunds will be issued for the remaining period of your subscription after cancellation. If a recurring payment fails and an administrative fee is incurred, this fee will remain due. 9.3. Right to Cancel for Digital Services: For digital services, please note that once the service begins, you waive your right to a 14-day cancellation period as stipulated by the Consumer Contracts (Information, Cancellation, and Additional Charges) Regulations 2013. This does not affect your statutory rights to a refund if the service was not delivered as promised.
10.1. Account Security: You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
10.2. Compliance: You agree to use our services in compliance with all applicable laws and regulations. Any misuse of the services may result in termination of your account without notice.
11.1. Changes to Terms: We reserve the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of the services constitutes acceptance of the revised terms.
11.2. Service Modifications: We may update or discontinue certain features or services at our discretion. We will provide notice of significant changes when feasible.
We are not liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of our services. Our total liability for any claims under these terms is limited to the amount you paid us for the subscription service.
These terms and conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from these terms shall be resolved in the courts of the United Kingdom.
14.1. Company Details: This website, UK-Drive.com, is an independent third-party service provider and is not affiliated with any government agency in the UK. UK-Drive.com and its services are operated by Defined Media Ltd. For transparency and clarity, our full company details are as follows: 14.1.1. Company Name: Defined Media Ltd; 14.1.2. Company Registration Number: 11612530; 14.1.3. VAT Registration Number: 313332253; 14.1.4. Place of Registration: Registered in England and Wales; 14.1.5. Registered Office Address: 128 City Road, London, EC1V 2NX. 14.2. Contact Information: We are committed to providing clear and accessible communication with all users. For any inquiries, please use the following contact details: 14.2.1. Email Address: [email protected]; 14.2.2. Customer Support Phone Number: 0330-010-3086. 14.3. General Communication Policy: 14.3.1. Business Hours: Our customer support team is available during standard business hours. Calls and emails received outside of these hours will be addressed on the next business day; 14.3.2. Response Time: We aim to respond to all queries as quickly as possible, typically within 48 hours during business days. 14.4. Legal Compliance and Transparency: 14.4.1. We operate in compliance with the Companies (Trading Disclosures) Regulations 2008, which require company information to be made available to the public; 14.4.2. We are transparent in our business operations and are registered with Companies House. The information provided in this section ensures that users can verify our legal status and contact us with any questions or concerns. 14.5. Amendments to Company Information: 14.5.1. Any changes to the company’s registration details or contact information will be updated in these Terms and Conditions to maintain transparency; 14.5.2. Users are advised to refer to this section periodically for the most current company details 14.6. Legal Compliance and Transparency 14.6.2 Regulatory Compliance: We operate in compliance with the Companies (Trading Disclosures) Regulations 2008, which require company information to be made available to the public. 14.6.3 Transparency: We are transparent in our business operations and are registered with Companies House. The information provided in this section ensures that users can verify our legal status and contact us with any questions or concerns.
15.1. Updating Details: Any changes to the company’s registration details or contact information will be updated in these Terms and Conditions to maintain transparency.
15.2. User Reference: Users are advised to refer to this section periodically for the most current company details.
16.1. Contact Information: For any questions or concerns regarding these terms and conditions, please contact us at [email protected]
By subscribing to our service or making a one-time payment, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.